You chose to go out on your own. We’ll have your back along the way.

Yes, from day one. Records are encrypted the whole time they’re with us, walled off from every other therapist on the platform, and logged every time one is opened. You’re signed out automatically if you step away. That’s standard on every account.

No. Nothing records, transcribes, or listens to your sessions. You dictate afterward and sign every word yourself.

Your sessions appear on Google Calendar as an appointment with the nickname you set for that client, never their name, and no invitation is sent to them. Google sees that you’re busy, never who with.

No. We never use client records to train AI models.

No. Psychotherapy notes, also called journal notes, sit apart from the client record and are never accessible to clients.

Two things. A first-time client confirms a code we text them before their request ever reaches you, so you know the number is real. Then the request comes to you to approve, decline, or offer a different time. Nothing becomes an appointment until you say so.

It’s built into TrustedPsych and free with your listing. You set when you offer consultations and how many you want to take each week. Prospective clients can choose a time from your directory listing or the booking widget on your website. You can offer consultations by phone or Zoom, using your own Zoom account. You confirm the time before it becomes an appointment, and you both get email and text reminders. Consultations also sync to your Google Calendar.

Yes. You can create a listing, appear in the directory, offer 15-minute consultations with email and text reminders, sync with Google Calendar, hold consultations over Zoom or phone, block off time when you’re away, and use the booking widget on your own site without ever paying us. There’s no listing fee, and we take no cut of clients who find you through the directory.

The bet we’re making is that once a client books with you, you’ll want the rest of the platform to handle the session, the note, and the invoice.

No. Voice-to-text notes, calendar sync, email and text reminders, invoicing, superbills, e-signatures, telehealth, consultation booking, and your directory listing are all included in the $49/month. The only additional fee is payment processing when you collect payments per session: 0.8% goes to Stripe and $1.05 goes to TrustedPsych.

Yes, 30 days, and no card is needed to create a profile. The free listing also means you can start there and take your time deciding.

Every therapist who’s been through an EHR price hike asks this, and fairly. We won’t promise the price never moves. We will promise that you hear it from us before it changes rather than after, and that there’s no annual contract holding you while you decide.

Export your data any time, cancel month to month, and go. There’s no exit fee, no retention call, and no 30-day notice clause. Your Google Calendar and Zoom accounts were always yours, so they leave with you.

Payments run through Stripe. We set up your Stripe account during onboarding, then automatically charge your client’s payment method on file after each session and send the invoice. We also generate superbills when a client needs one.

Payment processing is 0.8% plus $1.05 per session. The 0.8% goes to Stripe, and the $1.05 goes to TrustedPsych.

Your posted price is the card price. Clients who pay by bank transfer get about 2.5% off, so you take home at least the same amount either way.

No. TrustedPsych is built for private-pay practices, and it generates superbills for clients seeking out-of-network reimbursement. There’s no claim filing or eligibility checking.

Yes, import is included and we’ll walk you through it. It covers client demographic information; appointments are entered manually and previous clinical notes aren’t brought across, so keep a record of those separately. Migration is the reason most therapists stay somewhere they’ve outgrown, so we treat it as our job rather than yours.

We support Zoom. Connect your account and a session opens straight from TrustedPsych for you and your client. It works on the free plan for consultations, and on Pro for every session. We’d rather connect the tool you already pay for than sell you a second one.

No. Right now we’re focused exclusively on supporting independent therapists.